Our Customer Policies
Select

Our Shipping Policy

We try to ship orders as soon as possible.
Since we manufacture most of our merchandise,
it takes us about 3 days to process, make & ship orders.

Pet ID tags usually are sent the next day.

The estimated shipping date will be on your E-Mailed receipt.

A Shipping Notice will be e-mailed to you when the order is sent.

Our Shipping Rates

Most of our orders are under 1 lb.
and are sent 1st. Class Mail.
Packages that weigh 13 oz. or more
are sent U.S. Postal Priority Mail.
Up to 1 lb. costs $4.90 to $5.55
depending on where you live.
If you enter you Zip Code and select
Priority on our Shopping Cart
it will caculate the correct rate.

Pet ID Tags are sent in an envelope for $0.88,
additional tags cost only $0.17 each to send.
The Shopping Cart will correctly figure this by itself.

We do ship UPS Over Night, 2 Day and Ground.
On the Shopping Cart web page, just enter
you Zip Code and make that selection.

Foreign orders are sent U.S. 1st. Class Mail International,
only 7 to 10 days for delivery.
The Shopping Cart will figure it for you, just
select the country you want the order sent to.

Our Shopping Cart sends an automated E-Mail receipt.
Some time later you will also receive OUR RECEIPT
with the correct shipping rate and estimated shipping date.

Our Exchange Policy

You can exchange any item,
as long as the merchandise isn't damaged.
except for customized items
(name tags, items with names added, etc.).
Any price differences will be
added or deducted from your bill.
We will charge you for the shipping.
Be sure to include a brief note telling us what you want done.

Our Return Policy

You can return any item,
as long as the merchandise isn't damaged,
except for customized items
(name tags, items with names added, etc.).

We will then refund your credit card
or issue you a check (if you paid by check)
for the value of the merchandise.
Shipping is not included.
Be sure to include a brief note telling us what you want done.

Our Privacy Policy

We use the PayPal shopping cart.
for your personal information.
It scrambles the information before
it is sent on the internet.
Only your computer and the PayPal
know how to unscramble it.

All our customer information is kept
private, confidential and to ourselves!

We hate junk mail, especially Junk E-Mail!
How do they expect to accomplish anything
when they offend you with Junk E-Mail first.

We appreciate our customers and would never Spam them!

Home
Visit our friendly doggie staff
fashionably dressed for the season
in our products
Pet Clothes
For your most fashionable pet.
Dog Panties (for female dogs in season),
Boy Belts (for males that mark or leak),
Fashion Hats & Bandanas, Railroad Hats,
Leather Biker Dog Hats & Bandanas,
Leather Biker Dog Vests, Leather Coats,
Fleece Dog Coats, All Weather Dog Coats,
Sun Visor, Straw Cowboy Hat, Dog Gun,
Bow Ties, Pooch Pouch (dog carrier).
Pet Clothes
Numbered Ball Caps & Bandannas,
Cool Sunglasses.
For A Day At The Car Races.
Racing Fashions
Halloween Costumes
 
Witch & Devil Suits
Give Your Dog A Bewitching Appearance.
Bunny Ears & Accessories.
Halloween
Christmas
Christmas Gifts For Your Pet
 
Santa Hats & Coats, Christmas Bandannas,
Fleece, Vinyl, Rope and Latex Toys,
& Personalized Christmas Stockings
Canine Camera
Pictures of our customers
sent in by their owners.
Canine Camera
Leather Collars, Leashes & Spike Collars
are handmade from top quality leather
(Soft but Strong) in burgundy & black.
We specialize in Braided Leashes &
Mini Spike Collars for little dogs.
Leather Collars
Agitation Collars, Muzzles & Harnesses,
30 ft. Tracking Lines, Scent Squares,
Martingale Style Choke Collars That Buckle On,
Show Number Holders, Wide No Chew Collar,
Tracking, Pulling & Cart Harnesses,
Cat Muzzles & Slip On Muzzles.
Dog Training
Nylon Collars
Nylon Collars, Leashes Dog Halters & Harnesses
 
Made in a variety of
beautiful colors of nylon strap.
Printed Nylon Collars, Leashes & Harnesses
 
In Many Beautiful Colors And Patterns
Printed Nylon Collars
Chain Choke Collars,
Prong Training Collars,
Chain Leads, Tie Chains
Tie Stakes, Plastic Bowls,
Fleece Braid & Rope Toys.
Misc. Items
Pet ID Tags
10 different styles of tags.
With an On-Line Order Form.
Pet ID Tags
Small Animal
Supplies
Bedding, Bowls, Water Bottles,
Hamster Wheels, Ferret Wheels,
Plastic Aquariums, Runabout Balls
& Harnesses For Small Animals.
 
Nests, Cuttle Bone & Seed Cups For Birds.
NEW!
Embroidered Clothing
For Dog Lovers

Fleece Jackets, Hooded Sweat Shirts,
Night Shirts, Baseball Caps & Tote Bags.
Customized With Your Dog's Breed &
Name, Your Name Or Kennel Name.
Embroidered Clothing
For Dog Lovers
Canine Connections
Links to other pet orientated
web sites.
Canine
Connections
Bargain Basement
Closeouts & Discontinued Items
At Greatly Reduced Prices.
Bargain Basement

SCHAFER KENNEL
1551 KNIGHT RD.
URBANA, OHIO
43078 U.S.A.
937-484-3589
 dog@SchaferKennel.com
Updated June 2 2010